Will it hurt?

Usually, the first time is the most uncomfortable. You are going where you haven't gone before and you don't know what to expect. Also, on your first visit you are removing the greatest amount of hair. With repeat visits the amount of hair re-growth is less and the discomfort is greatly diminished.


Will it grow back thicker?

No. Shaving bends the hair and cuts it at an angle leaving a sharp pointed thick shaft we call stubble. The hair continues to grow thick, sharp and uncomfortable. Waxing surrounds the hair and removes the shaft and the root. It takes much more time for a new hair to take the place of the old one and the time between waxes gets continually longer. When the new hair eventually grows in, it is soft and not stubbly.


How long before I need to get waxed again?

That depends on the individual and what you have been doing before waxing. We usually recommend every 3-4 weeks.If you come in at 3 weeks, it will hurt less than if you were to come in at 4 weeks.


Do I have to be nude?

It depends on the service. All of our wax specialists are women with years of experience and are licensed Estheticians through the state of Florida. This is what they do, all day, and they keep it professional. For a Brazilian or french bikini , you will only need to undress from the waist down, including your underwear.


What exactly is a Brazilian bikini & how long will it take?

A Brazilian bikini is complete removal of the hair. You can decide to leave some or total removal. If you do decide to leave some hair, we call that a French or Classic. A French bikini leaves your choice of either a landing strip or triangle whereas a classic bikini is just the sides and an inch off the top (Enough to cover you if you wear a bathing suit). Any bikini wax itself should not take any longer than 15-30 minutes.


Can I get a bikini wax while on your menstrual cycle? Pregnant?

Yes, during your cycle some people believe that the area may be a little more sensitive and makes the procedure less comfortable. We suggest a mild pain reliever before you come. There is no reason you cannot get waxed during your pregnancy. You can get waxed up until the last week of your due date.


But I am on Medications?

 Please advise us any medical or skin conditions or any medications prescribed by a doctor such as Retin-A, Differin or Accutane. Users of these medications and others are advised to not wax the face as these medications tend to weaken the skin and abrasions may occur when the wax is removed.


Can I walk- in or do I need an appointment?

Either. We do get very busy especially around the holidays, so we recommend booking an appointment. However, we will try to accommodate you as much as possible. Please keep in mind that we take our last appointment 15 minutes before closing time.


How old do you have to be to wax?

We will wax at any age provided, as long as the guest is prepared for the experience. We require the client under the age of 16 have a signed permission slip (Which we supply) from parent or guardian.


Do I have to trim or prepare before the waxing?

 Yes, we do recommend that you trim before the service, because we do not. If you do trim, keep the hair 1/4 of and inch long (think the length of an eyelash). By trimming before coming in it could lower any discomfort you may have during the session.


Can I still wax if I have a sunburn?

No, we will not perform on sunburned skin or skin that is irritated or unhealthy.


What should I avoid after a waxing service?

Try not to get extremely sweaty. Situations like exercising, sauna, sun, sex, etc should be avoided for 24 hours.


I forgot to cancel my appointment. Do I get penalized for this?

If you are unable to keep your appointment, you must call prior to your appointment time to cancel to avoid a fee. If you do not show up, we will charge you 50% of the service fee.


I am not happy with the result of my service. Can I get my money back?

If you are displeased with our performance we do offer a 5 day refund policy. You are more than welcome to return to us and we will fix whatever areas we might have missed (free of charge) or you can ask for a full refund for the service.


I changed my mind about the pre-paid wax package I bought. Is there a refund policy for that? 

Yes, we do offer a 7 day refund for any package. The Waxing Company will charge you full price for the ones you have already used and refund you however much is remaining. After 7 days there is a $25 cancellation fee. You are not allowed to give your series to another client.


I want to return the product I bought?

The Waxing Company will refund you any new, unused product with original receipt within 30 days.


Can I mix and match my series with any service?

No, unfortunately we do not allow clients to use their series for any other service other than the one that it was purchased for.

FAQ

Open Monday-Saturday!


+1.954.942.2500

810 N Federal Hwy

Pompano Beach, FL 33062